returns : Computer Hardware Buyers’ Glossary

returns
When you take back defecive computer merchandise for a return or warranty repair/replacement they want everything, the box, the packing materials, the electrostatic bag, the manuals, the installation sheets, the little cables, the junk software, the little adapter plugs… It does not matter if you scribbled on them, they want them back. To make sure you have it all you might make a checklist or a Polaroid of all the junk when you first unpack it.

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http://mindprod.com/bgloss/returns.html J:\mindprod\bgloss\returns.html
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