To reconfigure your Internet software not handled by the Telus reconfigure utility (which will crash if you don’t have Microsoft Outlook installed), make the following changes:

I suggest you test your configurations by sending yourself an email to each of your old and new email addresses, e.g. a1a99999@bc.sympatico.ca and a1a99999@telus.net.

One more problem. I have an email account with another ISP. Telus seems to block me from sending mail to it with SMTP, though it will let me pick up mail with POP3. To prevent lockups, I configured the SMTP server for that personality in Eudora to blank.

Telus DNS nameservers are a little on the slow side. In NT you can install a caching nameserver that runs on your own machine, which gives you faster domain name to IP lookup for commonly used names. If you don’t want to do something that drastic, you can put DNS->IP pairs in your WINDOWS\HOSTS file in Windows or your winnt\system32\drivers\etc\hosts in NT. for fast lookup of common names. You have to manually keep them up to date though, using PING to find out the latest IP.

a Ever since the switchover, I get very long delays posting to newsgroups, and then later duplicate posting messages. I don’t know what that is about. I am going back to the old news.bctel.ca server name to see if this clears up.

Telus has posted some updated instructions. If you have troubles you can talk to a technician at 1-877-310-TECH (8324), and select Option 2 and then Option 3 to speak to a technician. You can also try email support@telus.net.

Telus has done a unethical dirty deed for which they deserve a boycott. They sold prepaid cellular air time, then breached their contract and decided all prepaid time expired in 2000-02, even though they promised subscribers the time would be good indefinitely. You can write to janet.bracewell@telus.com to protest.